August 26, 2019
The healthcare market is competitive. As consumers take more control of their healthcare decisions, they’re being more selective in who they choose to provide care and […]
August 14, 2019
Most employees (51 percent) are not engaged at work, according to Gallup research. They feel indifferent and uninspired, which can lead to malaise in the workplace, […]
August 6, 2019
Nurses are undeniably the backbone of the hospital. For the last 16 years, nursing has held the highest position on Gallup’s annual survey of the public’s […]
June 24, 2019
Nurses and caregivers have one of the most demanding but rewarding jobs of any profession. Knowing that you’ve saved or enriched someone’s life makes the long […]
June 21, 2019
Technology has given consumers more freedom than ever over how they make decisions, purchase services, and interact with businesses—and they take this perspective with them wherever […]
June 17, 2019
If you haven’t been a hospital patient in a while, congratulations! It’s not that much fun. I was a patient a several years ago and I […]
November 1, 2018
The healthcare industry’s shift to a value-based care model has many hospital leaders scrambling to find ways to increase patient satisfaction and, in turn, raise scores […]